Our Services
What we offer
Our Luxury Taxi Services
If you require further information regarding our Taxi services, please do not hesitate to contact our customer service representatives or book your car now.
Airport Taxi Service
If you need to travel in style and comfort, our fixed price airport transfer services offer an unparalleled journey whether you are flying to or from Gatwick, Heathrow, Stansted or any other London airport, with a luxury and equipped car which can await your arrival.
Executive Cars
Our professional team of drivers are available for executive and business taxi needs, offering a prestigious, safe and relaxed drive to your meetings and corporate events.
City to City Transfer
Our exceptional team and fleet of luxury cars are perfect for your special day, available to drive guests or the bride and groom themselves on the wedding day.
Taxi for Events
We offer luxury taxi car services to and from London’s most exclusive and elitist events, providing you with an extra special VIP treatment.
Have you any question?
Frequently Asked Questions?
1. Do you do Meet and Greet service?
For all Airport Pickups, meet and greet service is included in the price. Our taxi drivers will wait in the designated area in the arrivals hall with a name board. Information about the driver/vehicle will be sent to you before the journey for accessible communication.
2. What is our Delay Policy?
3. If I need to cancel, will I get a refund?
There is a small charge for processing the payment to our customers for unexpected situations where a journey needs to be cancelled (as long as this is done 24 hours in advance of the requested pick-up time).
We understand that sometimes the unpredictable happens, and for unforeseen reasons, you simply can’t make it. If you would like to cancel your booking with us, you can do this by emailing us with your booking reference and reason for cancellation.
Alternatively, you can call our operating centre or simply cancel the booking using the customer app.
Pre-paid bookings will be refunded in a maximum of 5 working days from the moment of cancellation.
If a booking is canceled less than 24 hours before the scheduled pick-up time by the customer, there will be a cancellation fee applied, which depends on the time we were informed.
More than 24 hours before pick-up time = 5% charge applied / 95% refund. Between 24 and 3 hours before pick-up time = 30% of the journey price.
Between 3 hours and up to the pick-up time = 50% of the journey price Once the journey has commenced (driver on the way), or If you double booked with a different company but failed to inform or cancel the trip with us, or If you have booked a journey with us, but did not turn up, we will require 100% of journey price.
We strongly suggest paying for the journey 24 hours prior to the scheduled pickup time to avoid any charge.