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About Us

“Exec Airport Transfers offers premium, reliable, and punctual transportation services, ensuring a seamless and luxurious travel experience.”

About Us

Who We Are

Based in London, Exec Airport Transfers has established itself as one of the premier taxi companies nationally, renowned for its professionalism, sophistication, and luxury. Our philosophy is straightforward: we recognise that impeccable service is fundamental to our company’s long-term success and expansion. We cater to a discerning clientele who demand unparalleled service, dependability, and confidentiality. We offer a superior taxi service that sets us apart from the regular taxi and ground transportation services currently available.

We recognise the importance of forming strong partnerships with all our clients, working collaboratively with their logistics team to understand their specific requirements. We strive to offer personalised, tailor-made services to all our clients, providing a complete travel management solution.

Our Approach

The Steps We Take To Serve You

Our Philosophy

At Exec Airport Transfers, we redefine transportation by offering a luxurious, personalized experience tailored to your unique needs. With a focus on professionalism, discretion, and top-tier customer service, we ensure you arrive at your destination on time and in style. Our knowledgeable taxi drivers enhance your journey by providing insider recommendations, whether you’re a first-time visitor or a long-term client. We prioritize safety and comfort, keeping our fleet pristine while navigating London precisely. Experience stress-free, enjoyable travel with Exec Airport Transfers—where every journey is more than just getting from point A to point B.

How We Operate?

Impeccable service is our defining factor. Unparalleled quality is paramount with Exec Airport Transfers, which differentiates us from our competitors. Quality and our carefully selected taxi drivers are the most crucial elements to our operation. All our taxi drivers sign confidentiality agreements and are trained in-house to deliver a consistently high level of service. Our taxi drivers sign confidentiality agreements with TFL (Transport for London) and CRB (Criminal Records Bureau) security checked before being granted a license to drive with Exec Airport Transfers

What We Provide

Whatever your event, we can provide prestigious taxi and bespoke services to meet your needs. Exec Airport Transfers offers 24-hour a day 365 days of the year taxi services for our clients. Our taxi drivers are incredibly courteous, experienced and accommodating. Details of scheduled journeys are forwarded to our drivers to ensure familiarity with the route, locality and road closures/diversions. All our vehicles are coordinated using our fleet management software system.

Have you any question?

Frequently Asked Questions?

1. Do you do Meet and Greet service?

For all Airport Pickups, meet and greet service is included in the price. Our taxi drivers will wait in the designated area in the arrivals hall with a name board. Information about the driver/vehicle will be sent to you before the journey for accessible communication.

Local waiting time to be 10 minutes. For Airport pickups, we offer 30 minutes of free waiting time. After the free waiting time, we charge an extra fee for additional waiting time according to the actual pickup time – this fee depends on the booking class, as explained in our Terms and Conditions. Additional parking fee will be charged accordingly – this depends on the airport and actual parking charge = everything above £5.

There is a small charge for processing the payment to our customers for unexpected situations where a journey needs to be cancelled (as long as this is done 24 hours in advance of the requested pick-up time).

We understand that sometimes the unpredictable happens, and for unforeseen reasons, you simply can’t make it. If you would like to cancel your booking with us, you can do this by emailing us with your booking reference and reason for cancellation.

Alternatively, you can call our operating centre or simply cancel the booking using the customer app.

Pre-paid bookings will be refunded in a maximum of 5 working days from the moment of cancellation.

If a booking is canceled less than 24 hours before the scheduled pick-up time by the customer, there will be a cancellation fee applied, which depends on the time we were informed.

More than 24 hours before pick-up time = 5% charge applied / 95% refund. Between 24 and 3 hours before pick-up time = 30% of the journey price.

Between 3 hours and up to the pick-up time = 50% of the journey price Once the journey has commenced (driver on the way), or If you double booked with a different company but failed to inform or cancel the trip with us, or If you have booked a journey with us, but did not turn up, we will require 100% of journey price.

We strongly suggest paying for the journey 24 hours prior to the scheduled pickup time to avoid any charge.

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